Money back guarantee

We are so confident of our solutions that we are offering a money back guarantee for all orders received by August, 2011. If we don't identify sustainable savings worth double our fees, our work is free. You only pay us if you believe we delivered. If you don't, we will tear up the PO and you only pay any travel expense incurred.

T-Impact's Agile Lean Sigma approach delivers much faster results than traditional Lean Sigma programmes. We integrated the best of Lean Sigma, Agile delivery and IBM's Lombardi Websphere Edition, "best in class" Business Process Management (BPM) suite. The result is a fast & iterative approach to process re-engineering with a focus on customer needs and elimination of waste.

We are confident that you will want us to secure savings from other areas and are happy to extend this offer to additional processes. Previous clients have also asked us to work on processes such as: payment processing, outbound telemarketing, supplier management and claim management.

In a recent engagement, we were invited to improve the debt management process for a Central Government department. The process was reactive, responding rather than driving cash management. The IT systems were not aligned to the process, used primarily for data recording & reporting - creating extra work for the team.

The process was optimised and savings identified within 3 weeks. We identified unnecessary handoffs and validations; escalation routes that were bypassed and unnecessary rework to consolidate process steps. The optimised process was proactive and client focused. We identified an 80% reduction in processing costs, which would deliver £50 million savings over three years.

We prepared a business case for an automated solution based on IBM Lombardi. This solution reduced agent handling time by 90% through task queue management and unified data presentation. The pilot project automated two key processes, enforcing the process and providing real-time compliance & SLA reporting.

Our normal price is great value and is a small portion of the savings we generate. This introductory offer is too good to ignore. See details of how it works or Register here to schedule your savings project or find out more.