Risk and issue management
Many organisations have difficulty managing risks and issues on programmes where team members are located at numerous offices in geographically diverse locations. Our Risk & Issue Management solution automates the handling of the entire risk and issues lifecycle.
By focusing on the process of risk and issue management, we ensure that:
- Each issue risk has an owner
- Each issue is followed up
- Each risk has a mitigation plan
- All actions associated with the mitigation plan are followed up
BPM is used to drive the engine that manages tracking the follow up of actions and issues. The solution automatically tracks mitigations based on the priority and impact of risks. The process layer ensures the owner delivers status reports on time and escalates when deadlines are missed on high priority risks and issues. Anyone on the team can raise a risk or issue but the process ensures that they are only "published" once they have been approved by the PM.
The tool frees up the Project Manager (PM) from cumbersome administration tasks and eliminates the need for additional Programme Management Office (PMO) support staff. The real benefit, however, is that the PM remains focused on delivering the project benefits.
