BPM Training Academy

Demystify Business Process Management, Analysis, Design and Automation

t-impact - BPM training academy

Successful Business Process Management is complex and employs a wide range of business and IT skills. Our training creates a ladder of achievement for both IT and business professionals.

Why T-Impact?

T-Impact training is delivered by experienced consultants who deliver successful high-level BPM projects every day for top corporations and public organisations. Our training is practical, fast-paced and customisable.

  1. Real-life examples bring subjects to life
  2. In-depth sector knowledge ensures every point is relevant
  3. Hands-on experience makes steps easy to understand and follow.

Our five core fields:

1. Technical - Blueworks Live

A powerful modelling tool in the right hands, Blueworks Live can capture your processes and show you the way to major and sustainable improvements. Training moves people far beyond moving boxes and lines around a page, engaging business stakeholders and contributing to process capture, analysis and redesign. Trained users create faster change processes, drive down costs and ensure exceptional levels of project success.

2. Technical - IBM BPM
IBM Business Process Manager is a comprehensive BPM platform. Beneath the simple drag and drop interface it requires considerable expertise to unlock its capabilities. Our training takes you from Express to Advanced and allows you to set up BPM process definitions quicker, add more features, and make the right decisions to break down silos, build great process definitions and better meet customer needs.

3. Business - Agile Lean Sigma
Software is only part of the story. The Agile Lean Sigma approach is vital to effective process and change management and a level 3 business process can move from problem to implemented BPM solution in under six weeks. Lean and Six Sigma process improvement specialists can acquire new skills and re-invigorate declining or slow paced Lean and Six Sigma initiatives.

4. Business - Agile Change Management
Managing business change as part of an improvement programme, business review, re-engineering or redesign or tackling a growing mountain of waste, error and inefficiency is a complex mix of soft skills and supporting tools or techniques. It is vital to cover all aspects of Business Process Management from a non-BPM tool point of view.

5. Business Activity Monitor
Visibility of processes is often an afterthought but is essential to effective management and critical to compliance. Providing a real-time summary of business activity must be integral to every process design.

Overall aims:

  • Create a structured roadmap for BPM and identify the choice points for your process
  • Devise process models in a common and useable format which the business can understand
  • Translate traditional paper-based mapping and analysis techniques to software tools
  • Engage business and IT together at all stages of process improvement and design
  • Improve business processes and align business requirements with IT specifications

Skills Objectives - software:

  • Document current state of processes
  • Build simple executable processes
  • Be able to create a dramatically improved process with measureable benefits
  • Analyse processes to identify problems and design improvements
  • Quickly gather metrics on cost, quality, and time

Skills Objectives – business skills:

  • Facilitate collaboration in process improvement efforts
  • Turn staff and customer frustration into ideas for improving processes, workflow, and systems
  • Describe, quantify and select potential improvement gains
  • Describe proposed processes to both business and IT for automated implementation
  • Create a process management system

The Agile Lean-Sigma approach:

  • Understand the true nature and value of BPM
  • Address the weaknesses in current Lean/Six Sigma improvement programmes
  • Create significant improvement to your business and accelerate returns on Six Sigma

Many organisations deploying Business Process Management (BPM) and process automation typically focus only on using the BPM tools to build applications using rapid development techniques. This misses out many of the more powerful aspects of BPM and process change management which together deliver the radical transformations in process efficiency and customer satisfaction companies are seeking today. T-Impact can help you to close this skills gap and deliver on the promise of BPM.

If you are wondering how to get your BPM effort off to the best possible start then our training courses are for you!

Click here for course modules and contents