Continuous improvement

Continuous improvement features in almost every management and quality method. Most people would like an environment where their ideas are valued and they can improve their own and the company's performance. Why do most CI programmes underperform?

The root cause is usually structure and motivation. Without a consistent set of processes and measurements which define success, it is hard to predict what impact a proposed improvement will have on the organisation. A change that improves performance for one department might undermine another.

Radical improvement is seldom delivered by internal teams, as they have no motivation to do so. Most successful continuous improvement programmes deliver a series of small incremental improvements which require small capital investment and risk. What if you need to make radical changes to reduce costs or respond to competition?

Our Agile Lean Sigma approach is designed to deliver radical improvements, eliminating 35% to 80% waste from your organisation. We ensure your team is involved, so they take ownership once the waste has been removed and control systems are in place. You have the structure to support a continuous improvement programme and tools to measure the benefits so appropriate motivational programmes can be put in place.

Performance management and organisational design can ensure alignment of strategy and process, empowering your staff to contribute and measure their contribution against the strategic objectives. The integration of strategy to daily activities is achieved through your business processes governance and is the bedrock for continuous improvement.